Look into these hidden WhatsApp folders below. A minimum of 1 GB of free space is recommended when installing or updating apps. This app is incompatible with your Android Device Please see all supported devices in this article.
Yes No. Why wasn't this article helpful? The article was confusing The article didn't answer my question The solution doesn't work I don't like the feature or policy. Help Center. This is the second thing to do if photos and videos are not downloading on WhatsApp. You cannot download files from WhatsApp and other applications if you don't have sufficient space on your phone's internal or external storage. If you're unable to download WhatsApp images and storage is an issue, that's a no-brainer.
Say you're trying to download a 50MB video and there's only 40MB of free storage space on your device, WhatsApp will not complete the download. For Android, launch your phone's File Manager app and check how much free storage space your phone has. Ideally, the available storage on your phone should be sufficient to accommodate the media file you want to download. If you're running low on storage space, refer to our guide on how to free up storage space on Android devices. If your iPhone or iPad is low on storage space, our guide explaining how to create free space on iOS should come in handy.
This is another important storage-related check you should carry out if WhatsApp is not downloading media files or any other app, really.
If WhatsApp doesn't have access to your phone's storage or photos, you will get an error message when you try to save media files. To grant WhatsApp access to access your storage, follow these steps. However, keep in mind that the procedure will vary depending on your device. Launch the Settings app and select Privacy. Next, select Photos , choose WhatsApp from the list of applications, and make sure All Photos is selected. When an app gets stuck or some of its features don't work correctly, force-closing the app is an effective way to eliminate snags that are causing the app to malfunction.
Next, select WhatsApp from the list of installed applications. Finally, tap the Force Stop icon and select OK on the confirmation prompt. This procedure might be slightly different on your Android smartphone. If the connection seems fine, try connecting to another Wi-Fi network to see if the problem will go away. You may also experience this problem if the date and time on your device is not set correctly.
This is because, when the date is incorrect you may not be able to connect with WhatsApp servers to get the message or download the media. With this setting enabled, your mobile provider will set your phone to the correct time. Another way to fix this error on WhatsApp may be to simply update the app. To do that manually, follow these simple steps;. Clearing the Cache and data on any app might make it function a little better. To do that for WhatsApp, follow these simple steps;.
Check the storage space on your device and then delete some unnecessary data on your device to create some space. If your main issue is downloading media files in Whatsapp, it is possible that your Micro SD card is set to read-only. To check, try to save a photo or video to the SD card outside of WhatsApp. If you are unable to save the file, it is possible that the SD card is set to read-only.
Check your ad blocker settings and whitelist web. Many times, the issue can be resolved by clearing your browser cache and cookies. Doing so will not delete your downloaded files or browsing data. It will only clear temporary files.
Step 1: Open Google Chrome and click on the three-dot icon at the top. Then select Settings. Then, hit the Clear data button. You will notice the image is already available without you clicking any button. For that, click on the image to view it. Then, hit the download icon at the top. Alternatively, you can also right-click on the image and use the 'Save image as' option. The Save as dialog box will open. Click on Save to download the image.
The steps are the same for videos too. The only difference is you need to wait for a bit to hit the download button. Initially, the button will appear grayed out. Let the video load to make the button functional.
Just click on the PDF file once. It will open the Save as dialog box. Choose the download location and hit the Save button.
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